As part of our Customer Commitment for customers who book direct in our office or to any of our branch after you’ve purchased a qualifying eTicket, you have up to 24 hours after booking to cancel it for any reason and receive a full refund with no fees depends on the Airlines to Airlines .
For low cost carriers , tickets are always non refundable .
Check the tickets before your purchase whether it is refundable or not .
Fill out the form to request a refund for an upcoming trip. Your ticket must be a refundable ticket, purchased with a credit card, cash or cheque. Your refund will be issued to your original payment method.
For the refund of Hotel and International packages we have to check offiline with Hotels and Suppliers for their respective products and services in order to get the refund .
Guests are required to show a photo identification while collecting the refund.
If anything is unclear or you have more questions feel free to contact our customer support team.